Privacy policy

Effective Date: 30-06-2025

At Zonberia ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our quick eCommerce mobile application and related services (collectively, the "App").

By using Zonberia, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our App.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed via secure third-party gateways)

1.2 Device & Usage Information

  • IP address

  • Device ID and type

  • Operating system and browser type

  • App usage data (e.g., screens viewed, clicks, time spent)

1.3 Location Information

  • We may collect your location (with your consent) to show relevant products or delivery options.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Provide customer support

  • Personalize product recommendations

  • Improve app performance and features

  • Prevent fraudulent activities

  • Comply with legal obligations


3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment processors, logistics partners, analytics providers.

  • Legal Authorities: When required to comply with laws, regulations, or court orders.

  • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred.


4. Data Security

We use reasonable security measures (encryption, firewalls, secure servers) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.


5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Delete your account and associated data

  • Withdraw consent for data processing

  • Opt-out of promotional communications

To exercise these rights, contact us at info@zonberia.com.


6. Children’s Privacy

Zonberia is not intended for children under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the data.


7. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies independently.


8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.


9. Contact Us

If you have any questions or concerns, please contact us:

Zonberia Support
Email: info@zonberia.com
Phone: 8279557604